A Conversation with CQ Brown, Jr.

The 21st Chairman of the Joint Chiefs of Staff talks about leadership and trust on Sanford’s Policy 360 podcast

This is a summary of a story that originally appeared on Sanford School of Public Policy.

In a Policy 360 podcast interview at Duke University’s Sanford School of Public Policy, General CQ Brown, Jr., the 21st Chairman of the Joint Chiefs of Staff, talks about leadership, trust and decision-making based on his military career and public service. Brown is an executive in residence at Sanford.

Brown notes that effective leadership begins with credibility, which is earned through behavior rather than authority.

He emphasizes that leaders gain respect by being humble, approachable, and willing to admit mistakes and learn from them.

“As a leader, if people are afraid of you, people will do things just so they don't get in trouble, and they're only going to do the minimum amount to make sure they don't get in trouble,” he says.

Brown explains that leadership in a democracy relies on communication and dialogue. As Chairman, his role was not to present a single solution but to offer options to the President, Secretary of Defense, and National Security Council.

Even when decision-makers choose a different path, leaders must commit to implementing that decision effectively. He advises leaders to show not only that something will be difficult but also to clearly explain why it will be difficult, so others can fully understand the consequences.

Trust, Brown states, is essential during crises. Leaders should build strong professional relationships beforehand, as trust enables coordinated action under stress. He also stresses the importance of maintaining relationships, even with difficult colleagues.

“I try not to burn any bridges. I try to be diplomatic in every engagement I have,” he says.

To listen to the podcast, go to Sanford School of Public Policy.